ITIL 4 Specialist: Create, Deliver and Support Certification (ITIL 4-CDS) Training

The ITIL® 4 Specialist: Create, Deliver and Support (CDS) course is the essential manual for professionals who need to turn digital strategy into operational reality. While other modules focus on the "what," CDS is the definitive "how-to" for integrating workflows, managing team backlogs, and eliminating the manual friction that slows down service delivery. By focusing on the end-to-end journey from initial demand to the final delivery of value, this course provides you with the tools to master the Business Operating System (bOS). It is specifically designed for those who oversee the hands-on success of digital products and want to shift their focus from reactive firefighting to proactive value stream management.

Expert Mentorship and Flexible Learning

At Jumping Bean, we bridge the gap between global theory and local execution. We offer our PeopleCert accredited CDS training through two tailored formats: high-impact Instructor-Led sessions for teams seeking collaborative insights, and Mentored Self-Paced tracks for busy professionals who require flexibility without losing access to expert guidance. Each enrollment includes the official PeopleCert eBook, a comprehensive exam voucher, and the mentorship needed to apply value stream mapping directly to your organizational challenges. Secure your place in the Managing Professional stream and gain the advanced credentials required to lead high-performing service teams in the South African digital economy.