Privacy Policy

training.jumpingbean.info

Jumping Bean Privacy Policy

1. Introduction This Privacy Policy describes how Jumping Bean (“we,” “us,” or “our”) collects, uses, and protects your personal information when you interact with us via training.jumpingbean.info, in accordance with the South African Protection of Personal Information Act (POPIA).

2. Information We Collect When you contact us or interact with our training platform, we may collect:

  • Contact Details: Your name, email address, phone number, and relevant professional details.

  • Communication Content: Messages, course inquiries, support requests, or media you send to us.

  • Usage Data: Course enrolment data, interaction timestamps, and opt-in/opt-out records.

3. Purpose of Processing We process your personal information for the following specific purposes:

  • Responding to Inquiries: To address support requests, course questions, or training information you have requested.

  • Transactional & Educational Updates: To send course registrations, payment confirmations, schedule changes, or platform updates.

  • Direct Marketing: To send you updates on upcoming courses, training promotions, and newsletters, provided you have explicitly subscribed to our marketing channels.

4. Direct Marketing & Opt-Out In compliance with Section 69 of POPIA:

  • We will only send marketing communications if you have given us prior consent.

  • You may opt out at any time by replying with the word "STOP", clicking the "Unsubscribe" link in our emails, or adjusting your preferences on training.jumpingbean.info.

  • Once you opt out, we will remove you from our marketing distribution list.

5. Data Sharing & Third Parties Your data may be processed through various infrastructure, hosting, and learning management systems depending on your chosen communication channel and course requirements. We utilize third-party infrastructure and messaging providers (such as cloud hosting and communications tools). While we maintain ownership of your data, it may transit through or be hosted on these platforms. We do not sell your personal information; data is shared with service providers strictly to facilitate our training services under appropriate confidentiality agreements.

6. Data Security We implement appropriate, reasonable technical and organizational measures to secure your data against unauthorized access, loss, alteration, or destruction, as required by Section 19 of POPIA.

7. Your Rights Under POPIA, you have the right to:

  • Access: Request a copy of the personal information we hold about you.

  • Correction: Request that we update or correct inaccurate or outdated information.

  • Objection: Object to the processing of your personal data for direct marketing purposes.

  • Deletion: Request the deletion or destruction of your personal information (subject to applicable legal or regulatory retention requirements).

8. Contact Details For any privacy-related queries, to update your information, or to exercise your rights under POPIA, please contact our Information Officer:

  • Name: Peter Matthews

  • Phone: 011 781 8014

  • Website: training.jumpingbean.info

  • Address: 3 Appian Place, 373 Kent Ave, Ferndale, 2194